Often our happy customers email us to express their gratitude and delight. The following are excerpts from those emails:
Just a note to let you know that my order arrived today and how pleased I was with the coins. I am not impressed easily, but your company has done just that. Not only the outstanding beauty and quality of your merchandise, but your easy-to-use and informative web site, your helpful and friendly phone order department, and your efficient shipping department you have, impressed me as a quality organization, serving your customers in an exemplary no nonsense manner and providing your products and services quickly and efficiently. The entire experience was a joy from A to Z. Please accept my heartfelt thanks for my buying experience and be assured that I will be returning in the near future. R.S. Shaw
I wanted to thank you for the outstanding service on not only this particular order, but for past orders also. As I mentioned I have dealt with Northwest Territorial Mint in the past during my service in the US Coast Guard. I have never been disappointed in the quality of your products and personally feel NWTM is the leader in its field. Thank you again for the outstanding service and please continue to provide all your quality products. D.F. Allen
Upon inspecting my purchased products from Northwest Territorial Mint, I was extremely pleased with not only the products themselves but with the attention taken to the packaging of the products for shipment to me.
The coins are beautifully enhanced with gold and are spectacular in appearance. I was initially hesitant about purchasing these coins, but any concerns I may have had about their appearance or quality were without merit. All of the products came separately packaged with protective wrapping in a protectively wrapped shipping box inside another shipping box.
I am extremely pleased with the quality the quality of products I purchased and the attention given to their safe and secure shipment to me. I am looking forward to re-ordering products and future purchases from the NWT Mint.Michelle Gatto
Today I received a united states Marine Corps challenge coin and both the coin and the packaging have exceeded my expectations.
I thank you for your great work. I did not expect the coin to have such depth and detail. Nor did I expect it to be packaged so professionally.
I am huge on patriotism and hard American work, and you show both of those to the highest bar.Andrew Chesney
I cannot express my gratitude with granting me a favor on the last minute notice. I will be sure to include the impressive customer service into my review. I can also guarantee I will buy from your business again. Richard E. Antin
Hello, I just wanted to send you a note to let you know impressed I was with the workmanship and quality of the coin pieces I gave to the male members of my family this year at Christmas. I will continue to use your service! Thanks. Robin Trotter
Just wanted to say that the coin was amazing (the USS Iwo Jima coin). My daughter is stationed on the Iwo and this will be a wonderful gift. Seeing the coin as I pulled it out of the package, brought tears to my eyes as the quality and detail was awesome. Thanks so much for the prompt mailing and wonderful coin! Janeen Richards
[I got] the Purple Heart I ordered from you guys and I am beside myself. It is one of the most beautiful things I ever held. Thank you so much for all your help. I think my Uncle Jim will be unbelievably surprised and moved. as I was when I saw this. Zach Katsihtis; Blauvelt, NY
You guys rock! I cannot thank you enough, except to spread the word on how great your products, prices and customer service is the best in the business! Thank you from the bottom of my heart, this really means a lot to me! Jim Barnett; Glendale, CA
I wanted to take a minute to thank you. I received the package and I'm very happy. You were a big part in this. Without you it may have not made it. Thank you for giving me a Merry Christmas. Rita Farnham; Burlington, KY
WOW! I am so excited. I looked all over for something similar and can't find nothing! I can't thank you enough. YOU'RE AWESOME! Nicholas Mesoraca; Philadelphia, PA
Just received coins I ordered. They exceed my expectations! I will be singing your praises to one and all. I am in several Navy for Moms groups and will let them all know how pleased I am with your service and product. Thank you. Barbara Lake; Canton, OH
Just a note to your sales and marketing department -- I ordered the brass balls as a Christmas gift for my husband and he absolutely LOVED them! And the way the included insert was written was hilarious! He just kept laughing and it was so much fun. Just wanted to let you folks know whoever came up with the idea -- and the way it was marketed -- was a real kick. I've never received an advertising email like that one and literally went to my computer to order something so fast -- just had to have those!
Great job, everybody! Chris Pollet; Anderson, IN